Customer Service at BFX Funding
Guiding You Every Step of Your Trading Adventure
At BFX Funding, our goal is to enhance your trading experience. Our dedicated support team is on hand to assist with any inquiries or technical issues, ensuring your journey is seamless and productive.
Reach Out to Us TodayMultiple Contact Options Available
Email Support
Extensive support for less urgent issues, with responses typically within 24 hours on business days.
Send EmailPhone Support
Dependable assistance for urgent or complex problems, available Monday to Friday from 9 AM to 6 PM (EST) at BFX Funding.
Call NowSocial Media
Follow us on Instagram, YouTube, and TikTok for the latest updates and helpful trading tips.
Follow UsHelp Center
Explore a comprehensive suite of learning tools, step-by-step guides, and real-time interactive webinars tailored for your growth.
Access the BFX Funding Help Hub for expert assistance and valuable educational resources.Community Forum
Connect with industry leaders, exchange innovative ideas, and have your questions answered efficiently.
Join Our Learning CommunityContact Us Anytime for Support
Live Chat
24/7
Our dedicated support team is available 24/7 to deliver prompt and dependable assistance.
Email Support
We guarantee a swift response, typically within one day.
Expect resolutions within a 24-hour timeframe.
Phone Support
Empower your financial journey with confidence and clarity.
Customer service hours are from 9 AM to 6 PM EST to best support your needs.
Help Center
Always available
Help whenever you need it.
Support Made Simple
1. Log In
Access your BFX Funding account by visiting the official website and inputting your login credentials.
Step 2: Enter Support Center
Find and click on the "Help" or "Support" option, generally located at the footer or within the main menu.
Select Your Preferred Support Method
Decide whether you'd like assistance via live chat, email, phone call, or explore our self-help tools, depending on what suits you best.
4. Provide Details
Provide your account details and specific request information for quicker assistance.
Explore Our Support Resources on Your Own
Help Center
Access our comprehensive resource center for in-depth tutorials and educational content.
Access ResourceFAQs
Get fast answers to common questions about BFX Funding's services and features.
Access ResourceVideo Tutorials
Watch our detailed video tutorials to master efficient methods for using BFX Funding platforms.
Access ResourceCommunity Forums
Connect with other traders and share insights and trading strategies within our community.
Access ResourceImprove your trading journey with our expert tips and resources.
Provide detailed information: clearly describe your issue, including any relevant data or alerts.
Share your account details and upload relevant /images to help our support team assist you more effectively.
Choose the best support method: opt for live chat for urgent concerns or email for comprehensive inquiries.
Learn about BFX Funding: find quick troubleshooting tips before contacting customer support.
Gather your account credentials, transaction IDs, and relevant visual documentation before reaching out to customer service.
Customer Service Advice: If waiting times are prolonged, try following up or using different communication channels to expedite assistance.